A user requests a mobile credential from their badge administration office. Once the user’s information is entered into the access control system it is sent to the aptiQmobile cloud-based service. The user will then receive an email letting them know their credential is available to download, including a link to download the app and mobile credential to their smartphone. The badge administration office also provides the user with an 8-digit PIN number for additional security to complete the credential download.
When using an iPhone (with an NFC-enabled case), follow these steps:
When using an Android, it’s as easy as TAP, HOLD, TOUCH:
Yes, this can work in two ways:
Check the Compatible Phones tab on aptiQmobile.com for the most up-to-date list of compatible phones.
Yes, in addition to access control, aptiQmobile can be used for many other services including meal plans, vending, laundry, secure print, and much more. The virtual credential is connected to the Campus ID Card software so it can be used the same way your ID card is used today.
Yes, once the app is downloaded to your phone it doesn’t need any kind of outside connectivity at all. No WiFi or cell service required!
No, aptiQmobile works with all carriers and it even works with factory unlocked phones.
aptiQmobile offers a much higher level of security based off encrypted smart card technology. It can’t be easily cloned like proximity or mag stripe cards and offers additional security features that any traditional card simply cannot (like password protection).
No, a user must be issued a virtual credential through an access control system before they can use aptiQmobile. If someone downloads the app but is not issued a virtual credential they will not be able to use the app.
aptiQmobile adds extra convenience and security. If someone loses their ID card, anyone can pick it up and use it. But with a password protected phone, an unauthorized person can’t access the app. And users no longer have to worry about keeping track of an ID card.
No, each credential is unique to one user’s phone.
No, for security purposes a credential cannot be transferred and/or used on another phone. If a user buys a new phone they will need to receive a new credential for that phone from the system’s security administrator.